a baji's Privacy Policy

This privacy policy applies to all services and activities on the a baji website. By registering on the site, using any service, or filling out any form, you are considered to have accepted the terms of this policy. Our Terms and Conditions are also linked to this, and it is advisable to read both documents together. a baji places the highest importance on user privacy and does not sell or unauthorisedly transfer information to third parties.

1 Information Collection — What We Collect

The following information may be collected when you open an account on the a baji platform and during the process of using various services afterwards:

1.1 Information Provided Directly

• Full name, date of birth, and national ID number (for age verification)
• Email address and mobile number
• Bank account or mobile financial service (bKash, Nagad, Rocket, Upay) details — only for deposits and withdrawals
• Profile information provided by the user

1.2 Automatically Collected Information

• IP address, browser version, and device type
• Time spent on the site, pages visited, and activity logs
• Session information collected through cookies and similar technologies
• Referral source and traffic analytics data

1.3 Information for Identity Verification

During the account verification (KYC) process, you may be required to submit photos of your national ID or passport, a selfie, and proof of address. This information is used solely to confirm identity and ensure security.

2 Purpose of Data Use

Collected information is used only for the specific purposes listed below:

• For account registration, verification, and management
• To process deposits and withdrawals and confirm transactions
• To prevent fraud, money laundering, and unauthorised access
• To verify age and prevent persons under 21 from using the platform
• To provide customer service and support
• To inform users about bonuses and promotional offers (where consent is given)
• To improve site functionality and analyse user experience
• To fulfil legal obligations and resolve disputes

a baji never sells users' personal information to third parties for marketing or commercial purposes.

3 Data Storage and Security

3.1 Storage Method

User information is transmitted using SSL (Secure Socket Layer) encryption technology and stored on secure servers. Multiple layers of security are maintained to prevent unauthorised access to data stored in the database.

3.2 Retention Period

Information may be retained for as long as the account is active and for as long as required to fulfil legal obligations after the account is closed. Records of financial transactions are generally kept for an extended period.

3.3 Security Measures

• SSL/TLS encryption for data transmission
• Two-factor authentication (OTP) for access control
• Regular security audits and software updates
• Data privacy training for staff
• Automated monitoring to detect suspicious activity

4 Sharing Information with Third Parties

a baji may share information with third parties in limited and specific circumstances. The following policy applies in such cases:

4.1 Payment Processors

Necessary financial information is shared with the relevant payment service provider to complete transactions through bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies.

4.2 Technology Partners

A limited amount of data may be shared with technology providers for platform operation, analytics, and security. These partners operate under strict confidentiality agreements.

4.3 Legal Authorities

Information may be provided in response to a court order or a lawful request from a government authority. In such cases, we always provide only the minimum information necessary.

5 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the a baji website. Cookies are small text files stored on your device that help improve site functionality.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security
• Functional Cookies: To remember language preferences and settings
• Analytics Cookies: To analyse site usage patterns and make improvements

Cookies can be disabled from your browser settings, though this may limit some functionality of the site.

6 User Rights

Every user of the a baji platform has the following rights regarding their personal information:

• Right of Access: The right to view and obtain a copy of the information stored in your account
• Right to Rectification: The right to request correction of inaccurate or incomplete information
• Right to Erasure: The right to request deletion of information, subject to certain conditions
• Right to Restrict Processing: The right to request that data processing be limited in certain circumstances
• Right to Withdraw Consent: The right to opt out of marketing communications at any time

To exercise these rights, contact the a baji support team directly via live chat or email. Our support team is available in both Bengali and English, seven days a week, 24 hours a day. You may also read the Responsible Gaming page for more information.

7 Protection of Minors

a baji strictly prohibits all services for persons under the age of 21. Age is verified at the time of registration, and identity verification is mandatory in cases of doubt. Information belonging to any minor is never knowingly collected. If such information comes to our attention, it is deleted immediately and the associated account is closed.

8 International Data Transfers

a baji's servers and data centres may be located in various countries. Wherever your information is stored, the security standards described in this privacy policy apply everywhere. Appropriate contractual protections are ensured for international data transfers.

9 Policy Changes and Updates

a baji reserves the right to change this privacy policy at any time. Users will be notified of significant changes via their registered email or through the site. Continued use of the site after changes are made will be considered acceptance of the new policy.

For any questions or concerns about this policy, you will find detailed answers on our FAQ page, or you can contact the support team directly.

10 Contact and Complaints

For any questions, requests, or complaints regarding this privacy policy, you can reach us through the following:

We generally respond to privacy-related requests within business days. If the matter is urgent, contacting us via live chat is the fastest method.