Responsible Gambling —
Enjoy Safely
a baji believes betting is enjoyable only when it stays in control. On this page you can learn how to set your own limits, recognise signs of a problem, and get help when needed.
What Responsible Gambling Is and Why It Matters
Betting is entertainment — it is never a reliable source of income.
Online betting and casino games are an enjoyable way for many people to spend their time. However, they remain safe only when players are aware of their own financial and mental limits. a baji always wants its members to bet consciously and responsibly. Before starting each session, ask yourself — how much time and money is it right to spend today?
a baji's Terms and Conditions clearly state that only people aged 21 or above may participate on this platform. Protecting minors is our highest priority. If anyone in your household is underage, make sure they cannot access your account — log out and keep your password secure.
Never use betting as a way to recover losses. The urge to bet more after a loss is a clear sign of a problem. Only bet with money that is left over after covering your own and your family's needs. a baji provides every member with tools to set personal limits — these are free and can be used at any time.
Under our Privacy Policy, a member's personal information and betting history are stored completely securely and confidentially. When you request self-exclusion or a limit setting, that information is never shared with any third party.
Set Your Limits
Fill in the form below and let the support team know — our team will help set your limits.
Or contact us by email: [email protected]
Tools to Control Your Play
At a baji, every member can decide for themselves how much time and money they spend. Contact 24/7 live chat directly to activate any of these features.
Deposit Limits
Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is lowered it takes effect immediately; raising a limit requires a review period.
Session Time Limit
Set a maximum duration for each login session. When the time is up, the system will automatically log you out.
Cooling-Off Period
Temporarily pause your account for a set number of days — you can take a break of 3, 7, or 30 days.
Self-Exclusion
Choose self-exclusion for a longer break. Once this option is activated, you will not be able to log in or make deposits for the specified period.
Betting History Review
View your transaction and betting history at any time. Regularly tracking your spending helps you make informed decisions.
Support Team Assistance
Contact us 24/7 via live chat or email. Our team is always available to help with limit setting, account breaks, or any concerns.
Warning Signs of a Problem
If you notice any of the following signs in yourself or someone close to you, it is time to seek help.
Chasing Losses
Placing more bets after a loss in an attempt to recover the money is the most common sign of a problem.
Spending Essential Money
Using money set aside for household expenses, rent, or debt repayment on betting is a serious warning sign.
Sleep or Daily Routine Disrupted
If betting is affecting your sleep or making it difficult to meet work or family responsibilities, it is time to be careful.
Hiding It from Family
Concealing your betting activity or spending from family members or friends is a cause for concern.
If any of these signs apply to you, do not be embarrassed — seek help. Acknowledging the problem is the first step toward a solution. Contact a baji live chat right now — our support team speaks Bengali and everything will be kept completely confidential.
Where to Get Help
Asking for help when you need it is a sign of strength. Alongside a baji's own support, family and professional counsellors are also there for you.
a baji Live Chat and Email
Connect via live chat in Bengali or English, 24 hours a day, 7 days a week. You can also reach us by email at [email protected] — our team will help with limit setting, self-exclusion, or any concerns.
Family and Close Ones
A family member or trusted friend is often the first to notice early signs of a problem. Talk to them openly — they will stand by you and help you make the right decisions.
Professional Counsellors
A mental health specialist or counsellor can provide effective support for betting-related problems. Contact your local hospital or mental health service centre to arrange a consultation.
a baji's Commitment
a baji has taken a number of steps through technology and policy to ensure responsible gambling. You can learn more about these initiatives on our About Us page.
- Strict 21+ age verification — at account opening and again when required.
- Deposit limits applied immediately upon a member's request.
- Bonuses and promotional communications suspended while self-exclusion is active.
- The support team handles all responsible gambling requests confidentially.
- Members are proactively notified if unusual betting patterns are detected.
- Data protected by SSL encryption — personal and financial information is always secure.
Keep in Mind
- Betting is for entertainment — it is never a source of income.
- Only bet with money you can afford to lose without affecting your daily life.
- Avoid betting when you have been drinking or are feeling mentally unsettled.
- Decide your win and loss limits in advance and stick to them.
- If in doubt, take a break — your wellbeing matters far more than any bet.
Questions About Responsible Gambling
Answers to common questions are below. For more questions, visit our FAQ page or ask us in live chat.