a baji FAQ — Questions and Answers on Mobile, Bonus, Withdrawal and Account

Log back into a baji after your connection is restored — most live casino and slot games will resume automatically from where you left off. If the game does not start, refresh the page. Bets placed during a disconnection are generally settled according to the rules; contact live chat for details.

First, clear your browser's cache and cookies: in Chrome, go to Settings → Privacy → Clear browsing data, select Cached images and Cookies, then tap Clear data. Then reopen a baji. You can also try switching between Wi-Fi and mobile data. If the problem persists, update your browser or try a different one.

On Android, open a baji in Chrome, tap the three-dot menu in the top right corner, and select "Add to Home screen". On iPhone, open it in Safari, tap the Share button at the bottom, and select "Add to Home Screen". This gives you direct access just like an app.

The a baji Android APK is available through official channels. Do not download it from any third-party sites or links — they are not safe. You can find full details on the a baji APK page. Installing from unofficial sources may put your account security at risk.

Yes, the iOS version of a baji is also available through official channels. iPhone and iPad users can visit the a baji App page for full details. You can also use the site fully in Safari without installing the app — all games and payment options work in the mobile browser as well.

This is usually caused by your phone's auto screen-off setting or RAM-saving mode. Go to Settings → Display → Screen timeout and increase the duration, and turn off battery saver mode. Also close any other apps running in the background. If the problem continues, update your browser.

Open a new account and select the bonus option when making your first deposit. a baji offers a 150% bonus on your first deposit, up to ৳15,000. For example: deposit ৳1,000 and you get ৳1,500 in bonus, giving a total balance of ৳2,500. The bonus applies only once, on your first deposit.

The wagering requirement for the welcome bonus is 20 times the bonus amount. That means if you deposit ৳1,000 and receive ৳1,500 in bonus, you need to wager a total of ৳1,500 × 20 = ৳30,000 before you can withdraw. The wagering applies only to the bonus amount; your original deposit does not count toward this total.

Most games at a baji count toward wagering, including slots, live casino, fishing games and sports betting. However, the contribution rate may vary for specific games or game categories. Check the terms and conditions page for the latest list, or ask via live chat.

No. The a baji welcome bonus is available once per account and only on the first deposit. Attempting to claim the bonus by opening multiple accounts using the same name, phone number, bank account or mobile wallet may result in all accounts being closed.

You need to deposit ৳10,000 or more to receive the maximum bonus of ৳15,000 (150% of ৳10,000 = ৳15,000). You can start with a minimum deposit of ৳300. The more you deposit, the higher the bonus — up to a maximum of ৳15,000.

If you withdraw before completing the wagering requirement, the bonus and any winnings from the bonus are generally forfeited. Only the remaining portion of your original deposit may be withdrawn. Read the responsible gaming page alongside the terms and conditions, or contact support for specific conditions.

Withdrawals from a baji to bKash, Nagad, Rocket or Upay are usually completed within 15 minutes to 2 hours. The same timeframe applies to bank transfers. After submitting a withdrawal request, you can check the status in the wallet section of your account.

Pending means the request is being processed. It is usually settled within 2 hours. If it takes longer, contact a baji live chat and provide your withdrawal reference number. There is no need to cancel the request — submitting it multiple times may slow down the process.

No. Withdrawals at a baji can only be made to a mobile wallet or bank account registered in the member's own name. For bKash, Nagad, Rocket or Upay, the name and number must match the details on your account. This is required for security purposes.

Yes, a baji processes withdrawals 24 hours a day, 7 days a week. Funds are sent within 15 minutes to 2 hours even at night, on Fridays, or on public holidays. You can submit a withdrawal request at any time.

The minimum withdrawal amount from a baji is ৳800. This limit is the same across all methods — bKash, Nagad, Rocket, Upay or bank transfer. Before withdrawing, make sure the wagering requirement has been met and your account verification is complete.

For a bank transfer, you need to provide your account number, bank name and branch name. Withdrawals are supported to major banks in Bangladesh including Dutch-Bangla Bank, BRAC Bank and Islami Bank. The account name must match the name on your a baji profile.

Go to the a baji Login page and click the "Forgot password?" link. Enter your registered mobile number or email — an OTP or reset link will be sent to you. Use the OTP to set a new password. If you have trouble with any step, contact live chat.

To register, you need an active mobile number and you must be at least 21 years old. Enter your name, mobile number and password in the registration form, then verify with an OTP. Provide accurate personal details — your identity is checked at the time of withdrawal. Meeting the 21+ age requirement is mandatory.

No, each person may hold only one account. If multiple accounts belonging to the same person are detected, all accounts and their balances may be closed. If you cannot access your previous account, do not open a new one — contact live chat directly for assistance.

To change personal details, you need to contact the a baji support team — this cannot be done directly from your profile for security reasons. You may be asked to provide your national ID or relevant proof for verification. Keeping your details accurate is important, as they are checked at the time of withdrawal.

a baji may verify your identity before your first withdrawal. You may be asked to provide a photo of your national ID or passport. This is done to protect your account and funds. Completing verification promptly will keep future withdrawals running smoothly.

Yes, a baji offers self-exclusion or a temporary account break as part of responsible gaming. Submit a request via live chat or email. Visit the responsible gaming page for full details. This option is available to all members aged 21 and above.